At Your (Ser)vice | Nikhil Kabadi

I'm not sure about most of you, but when i make a new contact and want them to stay connected through social media, i get lost in deciding which of my profiles could best be suited? Should i add him/her via Facebook (i know we ultimately end up using this one first) or twitter or LinkedIn or should i first invite him/her to go through my blogs and let them decide if i'm worth the bait? To make things worse there are new ones that keep coming up and to stay in the league i'm forced to create my account there, fiddle around for a week or so until i've garnered the number of friends i'd in my mind, post updates and provide links to articles that challenge dominance of Facebook as under threat from this new kid on the block, set up my profile in its entirety and then switch back to Facebook to be socially active. It's always back to square one. I always wondered if there was one site that provided a detailed account of our social wilderness...

The next time you hear someone say "it's not my job", be 100% sure that it is absolutely theirs to do. I realized this recently at a place that so much depends on customer service for their business to survive; the Banking Industry. Let me set the context to this experience - the situation was we (me and my wife) were in dire need of cash (not in the sense we were bankrupt, but wanted currency from ATM) and to our rescue (so we thought) there was a Corporation Bank ATM right next to where we were standing, so we go to this ATM to withdraw money. Withdrawing from an ATM is such a routine, you insert the ATM card (in Corporation bank ATM's it gulps down you card until the transaction is completed, only then does it let out your card), key in the PIN (personal identification number), specify the amount and voilà, it spits money at you!!! Sure with our knowledge on this, we insert the card (which belonged to another bank) and wait for the screen where we can ke...